Get support by email & live chat

If you’re not close to a phone, or just prefer to use email or live chat, no problem

Email support

You can contact our support service by email at support@edsupport.org.uk.

Just so you know, they’ll probably encourage you to give them a call because it’s much easier to talk freely that way.

Email now

Online chat

If you can’t face using the phone, or just prefer to talk online, you’re welcome. We’re available now.

Online chat support is a free 24/7 service. You’ll be joined in a pop-up chat window by one of the same counsellors who answer the phone calls.

Just so you know, they’ll probably encourage you to give them a call because it’s much easier to talk freely that way. But don’t worry, they won’t insist. You can still chat online with them instead.

Feel free to chat with one of our counsellors.

Chat now

If you want to find answers to many frequently asked questions about our Helpline, check out the Telephone Support page.