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Our impact - supporting education staff across the UK 

Our services provide mental health and wellbeing support to teachers and education staff at every stage of their career. Each year, we reach tens of thousands of staff working in education, helping them stay well, supported and able to continue in their roles. 

Thank you to our funders and generous donors, whose contributions make it possible for us to deliver our vital services.

To help provide essential support to teachers and education staff across the UK, please donate today.

Learn more about our impact in our latest Annual Report or read on for the impact of our main services. 

Our impact (2025–26)

Helpline: 

4,758

education staff were supported through our free and confidential counselling helpline.

8.6%

of helpline users were clinically assessed as being at risk of suicide, highlighting the level of need among the education workforce

"Education Support’s helpline is a powerful testament to the impact of compassionate, professional and attentive support during challenging times. It’s clear to me how much of a difference this service makes in the lives of those working in education."
Lesley, teacher

113,242

people supported by our EAP working across 1,675 schools

3,621

people accessed counselling, with 33% of callers felt they were in crisis when they called

“The combination of in-the-moment support, the comprehensive online resources, and the clear, practical support for line managers made it feel like a complete wellbeing partner, not just a provider.”
Adele, HR at Windsor Academy Trust

765

school and college leaders in England received Professional Supervision, alongside pilot programmes in Scotland and Northern Ireland

88%

of leaders were better able to manage stress

"It has given me a space to reflect on situations, gain perspective, and feel reassured about the decisions I make in my role. It has also helped me manage challenges more confidently and maintain a healthy balance between supporting others and looking after my own wellbeing."
School leader, Professional Supervision

300

individuals and 856 schools accessed the Welsh Government-funded Staff Wellbeing Service

97%

satisfaction from participants in the Welsh Government-funded Staff Wellbeing Service

"It’s helping create a more balanced and supportive environment for both staff and students alike."
Daren, headteacher

317,034

people reached via our digital resources

2,452

people reached via our online events

"Your content feels like it truly understands what teachers are experiencing, and the practical, simple tips you share have helped quiet some of the constant noise and stress."
Maeve, teacher

 

Annual report

Our annual report shows the different ways we’ve helped education staff over the past financial year.

It details how we’ve made progress against our strategic aims, how we are organised and how we’ve funded our work.

Download our annual reports below.