Employee Assistance Programme

Make sure everyone in your team gets the support they need whatever their worries, at home or at work

Our 24/7 confidential Employee Assistance Programme helps to manage employee stress, offers specialist counselling and information and helps your staff to feel supported.

Working in education can be tough! Three in five people working in education say their work performance has suffered as a result of mental health problems, such as anxiety, stress or depression.

Providing your staff with the right help when they are having a hard time at work or at home can avoid problems escalating, help to maintain productivity, reduce staff absence, and save on management time.

"The number of days lost through sickness absence in the teaching force fell by 19%, which is equivalent in cash terms to a saving of over £500,000.”
Phil Davies, Wirral

What are the benefits?

This is how our Employee Assistance Programme could benefit your organisation:

  • increased productivity and performance
  • reduced levels of sickness and stress
  • improved recruitment and retention of staff
  • reduced time taken out of work by staff dealing with personal issues
  • fast track counselling and support for staff compared with the NHS helps preventing the escalation into more serious problems
  • greater individual resilience and ability to handle the demands of work
  • enhanced support to managers in dealing with difficult or sensitive people issues
  • reduced burden of support on colleagues and managers
  • enables you to meet your duty of care, particularly in respect of stress at work

What does it provide?

The Employee Assistance Programme is available 24 hour a day, 365 days a year, is completely confidential and provides support by telephone or online from specialist call handlers and counsellors who understand the demands of working in education. It provides:

  • emotional support and counselling
  • specialist information on work-life balance
  • financial and legal information
  • management consultation to support those responsible for managing others
  • up to six sessions of face-to-face or telephone counselling
  • access to online Cognitive Behavioural Therapy (CBT)
  • information on local services such as elder care and childcare

Our experts assess each call individually and decide what the best course of action for each caller is, whether that be counselling, online CBT or signposting to additional services.

We are committed to finding the best course of action for every single case.

Why choose us?

Here are some of the reasons why we are the best choice for your organisation:

  • we work with over 1,000 organisations in the education and third sectors and are currently working with around 60,000 education professionals
  • we have a network of over 1,200 counsellors based across the UK
  • all our counsellors are British Association of Counselling and Psychotherapy (BACP) accredited
  • we drive the utilisation of the service, increasing your value for money through pro-active promotion and account management


Find out more
Our pricing is based on the number and type of staff you need to cover and how long you wish to sign up for. **Special offer! Sign up by 31 March and receive a 20% discount off our standard rate.**

If you would like to find out how our Employee Assistance Programme can help support you to be your best and get a quote please:

Services for existing customers

If you do not have your login and password, please email info@edsupport.org.uk